Morning Campers! Better Connectivity On Its Way

Leading holiday park company, Haven, is collaborating with Vodafone UK to extend connectivity infrastructure at its holiday parks across the UK, including Filey’s Primrose Valley location on the east coast of Yorkshire.

The multi-million-pound deal comes as an increasing number of guests demand better connection believing believing it is important for holidaying families so that they can entertain themselves or, when necessary, stay in touch with work and family.

With Haven expecting to welcome more than 3.6m holiday makers by the end of 2024, the new service will benefit Vodafone customers visiting its parks, including holidaymakers, holiday homeowners and team members who work and reside on park, as well as local communities near the parks.

Situated in the seaside town of Filey, Haven Primrose Valley was the first park to undergo 4G and 5G enhancements earlier this year, followed by Kent Coast in Kent, Craig Tara in Scotland, Caister-on-Sea in Norfolk, Marton Mere in Blackpool, and Hafan y Mor and Presthaven parks in North Wales.

Simon Palethorpe, CEO of Haven, said: “We’re excited to announce that our exclusive partnership with Vodafone is now live, and we’re looking forward to providing our guests, owners and team with improved high speed 4G and 5G connectivity.

"Our new partnership also means the local coastal communities near our parks will also benefit from improved mobile data coverage."

The partnership will introduce dedicated Vodafone 5G whilst improving existing 4G coverage to Haven holiday parks across England, Scotland and Wales, leading to faster and more reliable data speeds, as well as better quality voice calls.

Improving connectivity across Haven holiday parks is crucial for delivering an exceptional experience for both holidaymakers and homeowners.

Haven parks are largely tech enabled, with 93% of guests utilising the Haven app, which facilitates the booking of activities, dining reservations, and the ability to conveniently pinpoint the location of their holiday accommodation.

Additionally, guests can benefit from an enhanced dining experience, through the use of tablet devices to take orders.

Acquired by Blackstone in 2021, Haven has already invested over £410 million in its parks across 2021, 2022 and 2023, with a commitment to upgrading and modernising all holiday sites to offer guests an unforgettable holiday experience.